From initial consultation to successful launch in 4-6 weeks. Our managed implementation approach ensures zero disruption to your operations.
Our team handles everything from setup to training. Your staff stays focused on guests.
Implementation happens behind the scenes with no impact on current operations.
Dedicated success manager ensures you achieve your specific business goals.
A proven process that gets you live quickly while ensuring everything works perfectly.
We learn everything about your property, brand, and operations to create a perfectly tailored solution.
Your custom platform is built and connected to Opera Cloud with all your specific requirements.
Comprehensive testing, staff training, and smooth go-live with ongoing support.
Everything you need (and don't need) to get started with CordiantOne.
Dedicated experts who ensure your success from day one.
Oversees entire implementation and ensures all goals are met
Creates custom interfaces that match your luxury standards
Handles Opera Cloud connection and system configuration
Ensures your team is confident and ready to deliver
Implementation is just the beginning. We're with you every step of the way to ensure continuous success.
Round-the-clock assistance for any technical needs
Continuous tracking and optimization of platform performance
Regular sessions for new staff and feature updates
Regular updates and new features at no extra cost
Answers to questions we frequently receive about getting started.
The timeline is flexible based on your needs. We can adjust the pace to match your schedule and ensure everything is perfect before launch.
Minimal. We need 2-3 hours total from your team for discovery, then 2-3 hours for training. Everything else we handle independently.
Absolutely. The platform is designed to evolve with your needs. Changes to services, branding, and workflows can be made anytime.
We establish KPIs during discovery and provide a dashboard to track them. Common metrics include guest engagement, ancillary revenue, and satisfaction scores.
Yes, our entire process is designed to work remotely. We can also provide on-site support if preferred (additional fees may apply).
You transition to our success program with ongoing support, regular check-ins, continuous optimization, and access to new features as they're released.
Join the hotels revolutionizing their guest experience with CordiantOne. Your success is our mission.