CordiantOne doesn't just connect to Opera Cloud—it extends your PMS capabilities through real-time, bidirectional integration that transforms your property management system into a high-fidelity conversational platform for your guests.
Built from the ground up for seamless Opera Cloud integration, ensuring reliability, security, and performance at scale.
Natural language requests through your domain, no app required
Processes intent, manages conversation, orchestrates actions
Real-time data access, transaction processing, system updates
Every aspect of your PMS becomes accessible through natural conversation and intelligent automation.
Read and update guest profiles, preferences, and history in real-time
Access points, tier status, and benefits directly from Opera Cloud
Complete access to past stays, preferences, and special requests
Live room inventory with instant booking confirmation
Current rates, packages, and promotions from Opera Cloud
Handle changes directly through conversation
Charges post immediately to guest accounts
Secure transactions through Opera Cloud payment gateway
Split bills, routing instructions, and invoice generation
Room status updates and cleaning request management
Automatic work order creation and tracking
Staff assignments and workflow automation
Built on Oracle's robust OPERA Cloud REST APIs with enterprise-grade reliability and performance.
// Guest requests room service through CordiantOne const order = { "guestId": profile.id, "items": parsedOrder, "room": reservation.roomNumber }; // Direct Opera Cloud integration await operaCloud.postCharge({ "folioId": reservation.folioId, "amount": order.total, "description": "Room Service" }); // Real-time confirmation to guest return confirmationMessage;
Bank-grade security standards ensure your guest data and operations remain protected at all times.
All data transmissions encrypted using TLS 1.3 with perfect forward secrecy
Secure token-based authentication with automatic refresh and revocation
Complete audit trail of all system interactions and data access
Automated backups with instant failover capabilities
Your data stays in Opera Cloud, we never store sensitive information
GDPR, CCPA, and hospitality industry standards compliant
Our managed service approach ensures smooth integration with minimal impact on your operations.
Minimal IT involvement required from your team—we handle the complexity.
Common questions about Opera Cloud integration and technical implementation.
Data synchronization happens in milliseconds. When a guest makes a request, we query Opera Cloud directly, ensuring they always see current availability, rates, and their latest information.
We implement graceful degradation with cached non-sensitive data for reading and queue critical writes for when service resumes. Guests are notified if any services are temporarily unavailable.
Yes - that's what makes the service intelligent. We store conversation history and relevant guest data so the AI remembers preferences and past interactions. This creates the personalized experience that distinguishes luxury service.
Yes. While core integrations are standardized, we can accommodate custom workflows, specific data fields, and unique operational requirements during implementation.
Our architecture implements intelligent caching, request batching, and rate limit management to ensure smooth operation even during peak demand.
All payment processing happens through the secure Oracle Payment Interface (OPI). We never handle or store credit card information directly.
See how deep integration transforms your PMS into a conversational powerhouse.
Schedule Technical Demo